This is happening slowly and we’ll update everyone when it’s fully deployed. And we’re now gradually rolling out a fix for an issue that’s preventing certain titles from downloading successfully. We’ve resolved the issue preventing purchases from being completed on our store. ( Source)Ġ6:26 pm (IST): Oculus support has confirmed that the issue where users are unable to install or download the game from the store has now been resolved.
We apologize for the inconvenience and will be in touch as soon as it’s been resolved. We’re working to resolve an issue with the Oculus Store being unable to complete purchases, download games, or potentially access the site. Luckily, Oculus support confirmed they’re already working to resolve the problems. The VR headset company also said that the problem is temporary and will likely disappear on its own, but that they are working towards resolving it anyway.Ġ1:55 pm (IST): Months later, it appears that a similar issue has once again popped up as many users can’t complete purchases, download games, or access the site. Thankfully, Oculus on Twitter has already acknowledged the issues saying that they’re aware of them. Turns out it was a recent firmware update that was released at around the same time reports begun to pour in.īut app download and installation isn’t the only problem users are facing as some have even complained that all their installed apps have gone missing following the update.Ī few have also reported that they can’t use Air Link at all due to which they’re unable to play anything they have on a PC. Some Redditors were able to pinpoint the culprit behind the bug that prevents the installation of apps on the Oculus Quest 2 though. Users have already tried basic workarounds like turning the Oculus Quest off and back on but the issue only persists. Trying to download anything from the Oculus Quest Store results in an infinite spinning wheel and the purchased/downloaded item never really makes it to the library. Internet connection is fine, and I have reached out to support and submitted a request. Also tried to download a free app from the store but that didn’t work either. I cannot get any of my “not installed” apps to install. I just bought a game and it took my money and now it just has a spinning loading icon where you would click purchase and it’s loading… it’s not in my library either, i tried turning the quest off and back on and it’s still doing hello. Judging by reports, the issue seems to have materialized over 17 hours ago and has still not been resolved at the time of this article’s writing. Several Oculus Quest 2 users have reported that they’re unable to download or install any apps or games for some time now. Original story (published on July 10, 2021) follows: New updates are being added at the bottom of this story…….
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